"In any relationship, business or personal, quality means never having to say you are sorry." - Anand P. Shah
"To a hungry man, give a piece of bread and not thirty one flavors, else he will throw up." - Anand P. Shah
"Quality means never having to say you are sorry to your customers." - Anand P. Shah
"Everything is OK in the end. If it is not OK then it is not the end." Analisa Shah