POINT TO PONDER
"If you don’t know where you going, any road will take you there."
STORYLINE (Dialogue from Alice in Wonderland)
Alice: Would you tell me, please, which way I ought to go from here?
Cheshire Cat: That depends a good deal on where you want to get to.
Alice: I don’t much care where.
Cheshire Cat: Then it doesn’t matter which way you go!
REFLECTION
In any relationship (business or personal) if you do not clearly capture the receiving party’s (customer, partner, supplier, mate) expectations, you can get engaged in almost any activity and be busy.
Documenting those expectations/requirements/specs is always a tricky step, sometimes it feels it takes too long to do or too complex and we are tempted to shorten or even skip that step!
Posted by: A regular reader- GCT | March 06, 2014 at 10:04 PM
Short story, but so true. It will remind me to think before do.
Posted by: Thank You from TPE | March 06, 2014 at 11:53 PM
Few basics of business
1. Know what your customer want (a.k.a. Listen to customer)
2. Know what you have (your capabilities)
3. Know what will take to close the gaps between 1 and 2
4.Establish system and monitor to ensure flawless execution
Or have an undisciplined business with lot of activities and LEAN program to UNLEAN something you do not know.
any good businessman or sensible worker knows how this works right.
Posted by: sensible worker from Malaysia | March 07, 2014 at 05:49 AM