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« Out of the box thinking | Main | Better than Yesterday »

September 03, 2009


humble warrior

well said...
customer satisfaction = features, product design, price = 1x
customer loyalty = relationship building, how you treat them = recurring

Talking from Experience

A salesman (person) provides value by explaining the various aspects of the product (service), thereby reducing the risk to the customer and for that reduction in risk, the customer is willing to pay a higher price.


Best read of the new Year Anand. Thank you.

For Everything else?? (Nope, I am not talking about the master card)
See the next Line

The next line being?
" Everything is OK in the end. If it is not OK then it is not the end." Analisa

Young and Restless and Now an Entrepreneur

Something good to ponder. I remember when I first started working I’ve always said that I didn’t like sales. No sales job I would say. Simply because I felt I can’t do sales. That I’m not good at it. But as I ventured further into my job, I realised we are all saleperson, trying to sell something, to make an impression, to get something out of the work we are doing Thanks for sharing again

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