Original post October 28, 2011. Repeat due to readers request. (A lesson is repeated until learnt)
POINT TO PONDER
The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.
My neighbor came by my house the other day and asked if I could recommend my gardener to her. Apparently she had a hard time retaining them, explaining that her gardeners never arrived consistently or at the same time. She would follow them in the garden as they worked, barking instructions as they went and many would quit on her. She needed a gardener she could rely on and asked if I would recommend mine. She liked the job he did with our landscaping, as do I, and asked if I could pass along his number.
I said I surely would - that I had been very happy with his work - but that my gardener might not fit the criteria she wanted. She asked me if he was punctual. I said I wasn't sure. She asked me when he comes to garden and I said I didn't know. Most of the time he came to work on the garden when it needed it. I admitted there were weeks when he didn't come because he felt there was no work to be done. She asked if he stayed the full hour and I said I didn't keep track of that.
She asked me how I could stick with a gardener like him for so long. I responded that I allow him to complete the job in whatever way he chooses. Then she asked me how I could tolerate that and didn't manage him more closely. I said I didn't need to - I trust his skills as a gardener - and that he knows what he is doing, “because at the end of the day, he keeps my garden green.”
REFLECTION Three mistakes a leader/manager should avoid:
1.Having good people and not know them.
2. Knowing good people and not use them.
3. Using good people and not Trust them.